Terms and Conditions

Last Updated: October 1, 2026

Welcome to PrintopperMail. These Terms and Conditions govern your access to and use of the PrintopperMail website and any services provided through or in connection with the website.

By accessing our website, contacting us, or purchasing or using our services, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.

1. About Our Services

PrintopperMail provides technical email infrastructure and related business communication services, which may include:

Custom mail server setup
Mail server installation and configuration
SMTP configuration
Business email infrastructure
Domain email configuration
SPF, DKIM, and DMARC configuration
Email infrastructure maintenance and technical assistance
Email campaign management
Campaign scheduling
Contact-list organization
Email content and template management
Campaign performance reporting
Related technical consulting and support

The exact services provided to a customer may depend on the customer's requirements, selected service, technical environment, and agreed scope of work.

2. Eligibility

You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you use our services on behalf of a company, organization, or other entity, you represent that you have authority to accept these Terms on its behalf.

3. Customer Responsibilities

You are responsible for providing accurate and complete information necessary for us to provide the requested services.

You are also responsible for:

Providing accurate domain and business information
Maintaining control of domains and accounts used with our services
Providing accurate technical requirements
Keeping your account credentials confidential
Maintaining appropriate authorization for email recipients and contact lists
Ensuring that your email content complies with applicable laws
Ensuring that your campaigns comply with applicable anti-spam and privacy requirements
Using our services only for lawful business purposes

You must promptly notify us if you believe your account, credentials, server, or other service-related information has been compromised.

4. Acceptable Use

You agree not to use PrintopperMail services to:

Send unlawful or fraudulent communications
Impersonate another person or organization
Distribute malware, viruses, or other malicious software
Conduct phishing or credential-harvesting activities
Send deceptive or misleading communications
Promote illegal activities
Distribute content that violates applicable laws
Harass, threaten, or abuse recipients
Circumvent security, authentication, or access controls
Attempt to gain unauthorized access to systems or accounts
Operate campaigns using contact information obtained unlawfully
Violate applicable privacy, marketing, electronic communications, or anti-spam laws

We may suspend or terminate services if we reasonably believe that a service is being used in violation of these Terms, applicable law, or the security of our systems or third parties.

5. Email Campaigns and Recipient Lists

Customers are responsible for the email addresses, contact lists, messages, templates, and other campaign materials they provide or instruct us to process.

You represent that you have an appropriate legal basis or authorization to contact the recipients included in your campaigns.

You are responsible for providing appropriate unsubscribe or opt-out mechanisms where required by applicable law.

PrintopperMail does not guarantee that a particular campaign will achieve a specific delivery rate, open rate, click-through rate, conversion rate, or other performance result.

6. Mail Server and SMTP Services

Where we configure or manage mail servers or SMTP infrastructure, service performance may depend on factors outside our control, including:

Hosting providers
Internet service providers
Domain registrars
DNS configuration
Recipient mail servers
IP reputation
Domain reputation
Spam filters
Third-party security systems
Email authentication configuration
Customer-provided content or recipient lists

We may configure SPF, DKIM, DMARC, SMTP, DNS, and related infrastructure according to the agreed technical requirements.

Proper configuration does not guarantee that every email will reach the recipient's inbox.

7. Third-Party Services

Our services may interact with third-party services, hosting providers, domain registrars, DNS providers, email systems, or other external infrastructure.

We do not control third-party services and are not responsible for their availability, security, policies, pricing, technical changes, or actions.

Your use of third-party services may also be subject to the third party's own terms and policies.

8. Service Availability

We make reasonable efforts to provide reliable services and technical support.

However, we do not guarantee that the website or services will always be:

Available
Uninterrupted
Error-free
Completely secure
Free from delays
Compatible with every third-party system

Services may occasionally be unavailable because of maintenance, upgrades, technical problems, security events, infrastructure failures, or circumstances outside our reasonable control.

9. Fees and Payments

Where a service requires payment, applicable pricing, billing terms, and service scope will be communicated to the customer before or during the purchase or service arrangement.

Unless otherwise agreed in writing:

Fees must be paid according to the agreed payment terms.
Customers are responsible for applicable taxes or charges associated with their purchase.
Third-party infrastructure, hosting, domain, software, or other external costs may be charged separately where applicable.

Failure to make required payments may result in suspension or termination of the applicable service.

10. Refunds and Cancellations

Refund eligibility depends on the service purchased, work already completed, third-party costs incurred, and any specific refund terms communicated at the time of purchase.

Because certain technical services may involve configuration, setup, infrastructure allocation, or work performed specifically for a customer, completed work may not always be refundable.

Customers should contact us as soon as possible regarding cancellation or refund requests.

11. Intellectual Property

The PrintopperMail website, including its text, branding, graphics, design, logos, and other original materials, is owned by or licensed to PrintopperMail unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without appropriate authorization.

Customer-owned content, including customer-provided email content, domain information, trademarks, contact lists, and business materials, remains the customer's responsibility and ownership unless otherwise agreed.

12. Customer Content

You retain responsibility for content, information, data, contact lists, email messages, templates, and other materials that you provide or instruct us to process.

You represent that you have the necessary rights and permissions to provide such materials and authorize their processing for the requested services.

You agree not to provide content that violates applicable laws or the rights of another person or organization.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website or services, you acknowledge that information may be processed as described in the applicable Privacy Policy.

14. Security

We take reasonable measures to protect our systems and the information processed through our services.

However, no website, server, network, or electronic communication system can be guaranteed to be completely secure.

You are responsible for maintaining the security of credentials, accounts, domains, and systems under your control.

15. Suspension and Termination

We may suspend or terminate access to services where reasonably necessary, including when:

You violate these Terms
Your use creates a security risk
Your use may violate applicable law
Payment obligations are not satisfied
Services are being used for abusive or fraudulent activity
We are required to do so by law
Suspension is necessary to protect our systems or third parties

Where reasonably practical, we may provide notice before suspension or termination. Immediate action may be taken where necessary to address security, legal, or abuse-related concerns.

16. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee:

Specific email delivery rates
Inbox placement
Specific campaign results
Specific business results
Continuous service availability
Uninterrupted email delivery
Acceptance of emails by third-party providers
That emails will never be classified as spam
That third-party systems will remain compatible with our services

Technical configuration can improve email infrastructure and authentication, but it cannot guarantee the behavior of external email providers.

17. Limitation of Liability

To the maximum extent permitted by applicable law, PrintopperMail will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services.

This may include losses relating to:

Lost revenue
Lost profits
Lost business opportunities
Lost data
Business interruption
Email delivery problems
Third-party service interruptions
Changes in third-party email filtering or reputation systems

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PrintopperMail and its representatives from claims, losses, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms
Your unlawful use of our services
Your email campaigns or communications
Your recipient lists
Your customer-provided content
Your violation of another person's rights
Your violation of applicable laws or regulations

19. Changes to Services

We may modify, update, suspend, or discontinue portions of our website or services when reasonably necessary.

Changes may be made because of technical developments, security requirements, business considerations, legal requirements, or changes in third-party infrastructure.

20. Changes to These Terms

We may update these Terms and Conditions from time to time.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website or applicable services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the relationship between PrintopperMail and the customer, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute should first be addressed by contacting us so that the parties have an opportunity to resolve the matter informally.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

23. Entire Agreement

These Terms, together with any applicable service agreement, order, quotation, and Privacy Policy, constitute the applicable understanding between you and PrintopperMail concerning your use of the website and services, unless a separate written agreement applies.

24. Contact Us

For questions regarding these Terms and Conditions, please contact:

PrintopperMail
Email: contact@printoppermail.online
Website: printoppermail.online